Warranty Information

You invested in Mercedes-Benz.
Now, Mercedes-Benz has your back.

All new Mercedes-Benz vehicles are protected by our New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, whichever comes first. For added protection, the Mercedes-Benz Extended Limited Warranty offers continued peace of mind with prolonged coverage tailored to your needs.

To help ensure that coverage under your warranty right is never affected, it is highly recommended that you bring your Mercedes-Benz to Mercedes-Benz Cary for all your service and repair needs, starting with regular maintenance at the intervals outlined in your Maintenance Booklet.

Interested in purchasing a warranty? Contact us using the form to the right.
Prestige Motors

755 Route 17
Directions Paramus, NJ 07652

  • Sales: (877) 373-0470
  • Service: (888) 281-1315
  • Parts: (888) 235-0345

Warranty Information


New Warranty Information
Pre-Owned Limited Warranty
Parts Limited Warranty
First Class Tire and Wheel Protection

Offers additional protection once the original 4-year/50,000-mile New Vehicle Limited Warranty expires, with options that add an extra one, two, or three years of protection to best fit your ownership experience - up to 100,000 miles.














 
With your Certified Pre-Owned Mercedes-Benz comes peace of mind because every vehicle is backed by a comprehensive Pre-Owned Vehicle Limited Warranty.

For starters, any remaining portion of the Mercedes-Benz 4-year/50,000-mile New Vehicle Limited Warranty applies to the vehicle. After that, the Mercedes-Benz Certified Pre-Owned Limited Warranty provides vehicle coverage for another 12 months or up to 100,000 total accumulated miles, whichever comes first. For those Certified Pre-Owned vehicles no longer covered by the New Vehicle Warranty, the Mercedes-Benz Certified Pre-Owned Limited Warranty takes effect at the time of delivery.
 
When you choose Genuine Mercedes-Benz Parts, you enjoy the reassurance that comes with our Parts Warranty:

  • 12-months, unlimited mileage
  • 24-months or 24,000 miles for transmissions
  • 48-months or 50,000 miles for engine and long blocks (same coverage as for a new Mercedes-Benz)
See your Mercedes-Benz Retailer for more on the Mercedes-Benz Spare Parts Limited Warranty.**
 
When you purchase First Class Wheel and Tire Protection your coverage includes:

  • All costs related to the replacement of wheels/tires (including labor mounting, balancing, valve stems, and taxes)
  • Prorated coverage for the usable tread life of the tire
  • Coverage for each wheel, and the tire that is mounted on it, for damage due to a road hazard***
  • Unlimited number of claims

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*Surcharge may apply if coverage is purchased 30 days after retail delivery, except in Florida, Wisconsin, and Puerto Rico. Contact Prestige Motors, Inc. for more details.
**The Mercedes-Benz Spare Parts and Over-The-Counter Parts Warranty covers only Genuine Mercedes-Benz Parts originally purchased from an authorized Mercedes-Benz Dealership. Reimbursement for labor for the repair or replacement of parts which were originally sold over the counter, if the subsequent repair is performed at an authorized Mercedes-Benz Dealer.
***Road hazards are defined as debris on a public roadway such as nails, glass, potholes, rocks, tree limbs, or any other object or condition not normally found in the roadway. Road conditions (such as uneven lanes or metal plates) found in construction zones or construction sites are not considered a covered road hazard. Damage or accidents caused by these conditions should be reported to your automobile insurance company. Certain exclusions apply.
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